Banfield Pet Hospital

It was Sunday at 2 o'clock my dogs face was swelling up and having a allergic reaction,I had called 4 other Banfields knowing it was a long shot praying for a opening. To no avail, everyone was booked or even over booked. I called Woodinville and talk to Nelson, he heard me out and looked up my dogs history while telling me they only have 1 doctor and are booked. Then put me on hold talked to the doctor and the entire team from Nelson, Tosha, Jen, Dr G, don't wanna spell it wrong sorry doc, Pulled through and squeezed me in securing the steroids my dog needed. GREAT HUMANS l!!! I will always Remember that and Thank u Thank u Thank u

Very impressed with the staff here for a chain vet hospital. They let us in last minute when we thought our dog's leg was broken and have been super helpful with his care. They also have a really affordable package for new puppy owners that includes all their deworming, vaccines, a year of unlimited visits and discounts on prescriptions. They are very professional and the front desk staff are very welcoming. It is also very convenient that it is right inside PetSmart so there is always plenty of parking.

Avoid this veterinarian clinic if possible. I’ve been mistreated by two of their Veterinarians. For example yesterday Dr. Gilpin was very unkind, condescending, and came across entitled. She discriminated against myself and my beautiful fur baby. We paid for our examination nonetheless we were not treated well. The assistant who ushered us into the examination did not setup the room before hand. I asked for an x-ray of my pregnancy female dog. Dr. Gilpin did not offer me a glimpse of the x-ray. Dr. Gilpin made me feel very uncomfortable and we wait an excess amount time to receive minimum feed back. My other dog was neutered yesterday as well. Again, I received minimal feedback, I heard him crying in the back before they would release him to me and when I mentioned it, I was told what I was hearing wasn’t my boy Kai Kai. When I left nobody was concerned I was juggling two dogs and I’m disabled. I feel these veterinarians at this clinic need to learn humility. I will be contacting my attorney to have him contact corporate.